Collex Expert Blog

Welcome to the Collex Expert Blog.

2/15/12Who May Authorize Repairs To My Vehicle?

The only person who can authorize repairs to a vehicle is the owner. If you are leasing or have a loan on the vehicle, the owner is finance company.  In those instances, the person who is leasing or financing the […]

2/8/12Is The Estimate Going To Be The Final Cost?

That really depends on the type of damage sustained to your vehicle. There is always the chance of hidden damage behind a panel or bumper that is not visible until they are removed from the vehicle.   At the time of […]

1/25/12Check out the latest edition of our “Collex Connection”

Question: I noticed R&I on my estimate…what does that mean? Answer: R&I is an abbreviation for Remove and Re-install.  Usually, there are undamaged items on your vehicle that we need to “remove” in order to replace/repair the damaged area.  Once […]

1/20/12Building a Better Team

Welcome back Ancil and Vinnie!  They just returned from a two day class at Metropolitan Car-o-liner  – ‘Computerized Electronic Measuring System / Collision Damage Analysis and Repair’.  They join our two Pauls with having had extensive on-site and classroom training […]

12/2/11How Do I Know If a Quality Automotive Paint is Being Used?

How Do I Know If a Quality Automotive Paint is Being Used? The first question I would ask a repair facility would be if they offer a Lifetime Guarantee on their refinish workmanship.  Any reputable paint manufacturer will offer their […]

11/23/11How to Check the Quality of an Auto Body Shop

How to Check the Quality of an Auto Body Shop In a business where quality matters, first impressions are everything!  If the exterior of the building and parking areas are a cluttered mess, you can only imagine what’s going on […]

11/18/11What Should I Do if My Insurance Company Refuses to Work With the Shop of My Choice?

What Should I Do if My Insurance Company Refuses to Work With the Shop of My Choice? In the State of NJ, you have the right to choose which repair facility you want to repair you vehicle. NJ Law (11:3-10.3) […]

11/7/11I Just Got in an Accident….What Do I Do Now??

First, we hope that everyone is ok.  Getting into an accident can be stressful and traumatic.  We understand that at Collex.  Here is a small check list to help assist you through the process.  Of course, should you have any […]

11/4/11What Should I Do if the Insurance Company Refuses to Pay for Pre-Loss Repair?

What Should I Do if the Insurance Company Refuses to Pay for Pre-Loss Repair? The insurance company is responsible for returning your vehicle to its “pre-loss condition”.  Let’s just say that you have rear bumper damage in this current loss […]

10/31/11When Is Alternative Transportation Provided?

When Is Alternative Transportation Provided? After an accident it is always a good idea to check the road worthiness of your vehicle.  If the damage is minor and your car is drivable, your insurance company will prefer (and in some […]